Terms & Conditions

1. Acceptance of Terms

By accessing or using the Togor & Tweed website (togorandtweed.com) or placing an order, you agree to be bound by these Terms & Conditions. If you do not agree, please do not use our website.

2. Use of the Website

You agree to use this website only for lawful purposes. You must not:

• Use the site in a way that may cause damage, impair availability, or gain unauthorised access
• Transmit unsolicited advertising or promotional material
• Use automated tools to scrape, crawl, or extract data
• Attempt to impersonate Togor & Tweed or any of its staff

3. Account Registration

You may register for an account to track orders and save preferences. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account. Notify us immediately if you suspect any unauthorised use.

4. Orders & Pricing

All prices are displayed in Bangladeshi Taka (৳) and include applicable taxes. Prices are subject to change without notice. We reserve the right to refuse or cancel any order at our discretion, including in cases of pricing errors, stock issues, or suspected fraud. If an order is cancelled after payment, a full refund will be issued.

5. Payment

We accept Cash on Delivery, bKash, and Nagad. By placing an order, you confirm that you are authorised to use the selected payment method. For COD orders, payment is due at the time of delivery.

6. Shipping & Delivery

Delivery timelines are estimates and are not guaranteed. Togor & Tweed is not liable for delays caused by third-party couriers, natural events, or circumstances beyond our control. Risk of loss passes to you upon delivery.

7. Returns & Refunds

Returns and exchanges are governed by our Shipping & Returns policy, which forms part of these Terms.

8. Intellectual Property

All content on this website — including text, images, logos, and designs — is the property of Togor & Tweed and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works without our prior written consent.

9. Disclaimer of Warranties

This website and its content are provided "as is" without any warranty of any kind. We do not warrant that the website will be uninterrupted, error-free, or free of viruses. To the fullest extent permitted by law, we disclaim all warranties, express or implied.

10. Limitation of Liability

To the maximum extent permitted by law, Togor & Tweed shall not be liable for any indirect, incidental, or consequential damages arising from your use of the website or any products purchased through it.

11. Governing Law

These Terms & Conditions are governed by the laws of Bangladesh. Any disputes shall be subject to the exclusive jurisdiction of the courts of Dhaka, Bangladesh.

12. Changes to These Terms

We may update these Terms & Conditions at any time. Changes take effect upon posting to this page. Continued use of the website constitutes acceptance of the updated terms.

13. Contact

Questions about these terms? Contact us or email hello@togorandtweed.com.